Arkevia is based on a digital vault architecture developed by Cegedim, primarily deployed through companies’ HR services. The employee does not choose the platform: it is the employer who subscribes to the service and initiates the creation of the document space. This particularity conditions the entire lifecycle of the account, from initial activation to the portability of documents after departure.
Separation of employer and employee portals on Arkevia
A common mistake is to consider Arkevia as a single interface. Two distinct portals coexist with different functional scopes.
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On the employer side, the administration portal is used for the automated submission of dematerialized pay slips and the distribution of HR documents (certificates, amendments, end-of-contract documents). The company sets the distribution rules, accepted formats, and access rights by employee profile.
On the employee side, myarkevia.com serves as the personal consultation and archiving space. The employee finds the documents submitted by the employer there, but can also upload their own files: identity documents, diplomas, invoices, bank statements. This separation of roles ensures that the employer never accesses the personal documents added by the employee, and that the employee cannot modify the documents submitted by the company.
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We recommend that HR managers clearly communicate this distinction during deployment, as it influences adoption by the teams. An employee who understands that their personal space belongs to them, even after the end of the contract, uses the platform more. To learn everything about Arkevia France, it is essential to grasp this logic of the dual portal that structures the entire service.
Activation of the Arkevia employee account: a two-step process
The first login is not just a simple username/password pair. The initial activation involves temporary credentials provided by the employer, usually via mail or secure email. The employee must then set a personal password and validate their email address to finalize the account creation.
This two-step activation mechanism poses a concrete problem: if the employee does not complete the activation within a reasonable timeframe, the temporary credentials may expire. In this case, a request for reset to the HR service is necessary. We observe that this step generates a significant portion of support requests within the company.
Once the account is activated, login occurs directly on myarkevia.com. The employee retains control over their password and can change it at any time without employer intervention.
Retention of pay slips after leaving the company
This is the point that differentiates Arkevia from a simple internal storage space. The employee retains access to their pay slips even after leaving the company. The account does not close upon termination of the employment contract.
In practice, this portability meets a recurring administrative need:
- Career reconstruction for calculating retirement rights, where each pay slip may be required over several decades
- Proof of income when applying for a mortgage or rental, even several years after employment
- Procedures with Pôle emploi or social security requiring precise employee certificates
The maintenance of access is based on the fact that the account is linked to the employee, not the employer. The company stops submitting documents, but the space remains active with the complete history. This long-term retention model complies with legal obligations for making dematerialized pay slips available.
Arkevia beyond pay slips: extended document uses
Reducing Arkevia to the dematerialization of pay slips underutilizes the platform. The employee’s personal space allows the upload of documents in PDF format, which opens up much broader uses.
The categories of files we most frequently see archived by users include:
- Identity documents (national identity card, passport, driver’s license) with the possibility of updating upon renewal
- Contracts and professional amendments from previous employers who did not use Arkevia
- Various certificates: home insurance, mutual insurance, training certificates
- Tax documents: tax notices, declarations, proof of residence
The hosting of data on servers located in France is a concrete technical argument for employees concerned about the location of their personal information. This infrastructure meets GDPR requirements regarding data processing within the European territory.
Concrete limits of the Arkevia digital vault
The employee cannot open an Arkevia account on their own initiative. Access depends exclusively on employer subscription, which excludes freelancers, self-employed professionals, and job seekers who have never had an employer using the platform.
The interface of myarkevia.com remains functional, but we note that it has not undergone major ergonomic improvements. Searching for documents among a long history can be tedious in the absence of a tagging system or advanced filters. Organization relies on directories created manually by the user.
Storage capacity, while sufficient for administrative documents in PDF format, is not designed for archiving large files (high-resolution photos, videos). The use remains strictly documentary.
Lastly, a point to consider: dependency on the provider. In the event of a change in solution by the employer, the employee must verify that their documents remain accessible or download them in advance. Regularly exporting a local copy of their files remains a basic precaution, regardless of the digital vault used.